Alexander Watson Home Insulation – Privacy Policy
Introduction
Alexander Watson Insulation (“we”, “us”, “our”) and our related entities are committed to protecting the privacy of our customers (“you”, “your”) in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal and credit information.
Collection of Personal Information
We collect personal information that is necessary for us to provide you with our home insulation services, including:
- Name, contact details, and address;
- Financial information for billing and payment purposes;
- Information required for assessing your eligibility for credit (if applicable);
- Any other information necessary for delivering and improving our services.
Collection of Credit Information
When providing credit, we may collect credit-related information, including:
- Your credit history and creditworthiness;
- Details of other credit providers, if any;
- Information about your repayment history;
- Information about your solvency.
Use and Disclosure of Personal Information
Your personal and credit information may be used or disclosed for the following purposes:
- To provide our home insulation services to you;
- To assess your eligibility for credit;
- For billing and payment processing;
- To comply with legal obligations;
- For any other purpose with your consent.
Security of Your Information
We take reasonable steps to protect the personal and credit information we hold from misuse, loss, unauthorised access, modification, or disclosure. This includes both physical and electronic security measures. We will also destroy or return your personal information once it is no longer required for the permitted uses.
Access and Correction
You have the right to access the personal and credit information we hold about you and to request corrections if needed. Please contact us to make such a request.
Credit Reporting
We comply with the credit reporting obligations as outlined in the Privacy Act and the Credit Reporting Code. This includes:
- The proper handling of credit information;
- Notifying you of our collection of your credit information;
- Providing access to and correction of your credit information.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect from the date of posting.
Contact Us
For any queries or complaints about our privacy practices, please contact us at:
